Heiress Schaefer Shipping Information


When will my item(s) be shipped?

Typically we can send out any order within 1-2 business days however, some designers require more shipping and handling time. Please review our policies below.


Wrap Up by VP Robes & Wraps

Each robe and wrap is made to order. During the busiest seasons, it may take up to a week to ship out robe and wrap orders.



Lelo products take 1-2 weeks to receive as they are shipped from Sweden.


Maison Close, LOU, Cosabella, CRAVE, Bracli, New Captain & NightLift

All products ship within 1-2 business days.


Shipping is free on all orders, no minimum price purchase.


If you have any questions regarding our shipping policy, please contact us via:


Email: hello@heiressschaefer.com

Phone: 888-732-4212

LiveChat (on the website)